Services / Website Care & Support

WordPress Malware Cleaning & Recovery in Penang

Suspect your WordPress website has been hacked?

Unexpected redirects, unfamiliar admin accounts and security warnings can indicate a compromised website. EBOX helps assess WordPress malware incidents, clean affected components where feasible and review how to reduce the risk of reinfection.

Request an Assessment →

What we can help with

Initial incident and access assessment
Malicious file and account investigation
Cleaning and restoration where feasible
Post-cleanup checks and security hardening

How we approach the work

We recommend preserving available backups and access records before changing the site. After reviewing the infection and hosting environment, we explain the recovery options, clean or restore affected components and check for suspicious access.

Serving Penang Island, Butterworth and Seberang Perai

Work starts with a review of the website, hosting access and available backups. The scope, timeframe and quotation depend on what we find.

Frequently asked questions

Can you guarantee that every infected site can be recovered?

No. Recovery depends on the extent of compromise, hosting access and available clean backups. We explain risks and options after assessment.

Tell us what is happening to your website

Share the website address, the issue and when it started. We will review your message and advise what information is needed for an assessment.

Do not send WordPress passwords, hosting logins, API keys or customer records in this form. Diagnosis, fees and turnaround time are confirmed after review.

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