Services / Website Care & Support

Website Maintenance & Support in Penang

Keep your business website updated and easier to manage

A website needs attention after launch. We help businesses review updates, backups, forms, content changes and recurring technical issues. Support can be arranged as a one-off task or an agreed maintenance plan.

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What we can help with

WordPress core, theme and plugin update review
Backup and restore-point checks
Contact form and key-page checks
Content updates and issue reporting

How we approach the work

We review the current setup and agree on responsibilities before making changes. Where possible, we back up the site and test important functions after updates. Hosting, licenses and emergency recovery are scoped separately unless agreed.

Serving Penang Island, Butterworth and Seberang Perai

Work starts with a review of the website, hosting access and available backups. The scope, timeframe and quotation depend on what we find.

Frequently asked questions

Does maintenance include malware removal?

Not automatically. Malware removal requires an incident assessment and may be quoted separately.

Tell us what is happening to your website

Share the website address, the issue and when it started. We will review your message and advise what information is needed for an assessment.

Do not send WordPress passwords, hosting logins, API keys or customer records in this form. Diagnosis, fees and turnaround time are confirmed after review.

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